Description
We are looking for an organized, communicative, and proactive professional to work at the reception desk of our physiotherapy clinic!
**Main responsibilities:**
* In-person patient reception;
* Telephone and WhatsApp-based customer service;
* Scheduling, confirming, and organizing professionals’ appointments;
* Reception and guidance for patients covered by health insurance plans;
* Patient registration and updating of information in the system;
* Direct communication with physiotherapists and other clinic staff;
* Support in organizing the reception area and administrative routines.
**Requirements:**
* Strong verbal and written communication skills;
* Organizational ability and attention to detail;
* Aptitude for public-facing customer service;
* Basic computer literacy and familiarity with WhatsApp Web;
* Prior experience in clinics or with health insurance plans is a plus.
**Desired profile:**
* Friendly, agile, and responsible individual;
* Ability to work effectively in a team;
* Proactivity and strong interpersonal skills;
* Capacity to manage multiple tasks on a daily basis.
**Job details:**
Working hours: To be agreed upon
Location: Mooca \- São Paulo
Salary: R$1\.500,00 to R$2\.000,00\.
Benefits: Food basket \+ Transportation allowance.
Payment: R$1\.800,00 \- R$2\.000,00 per month
Benefits:
* Food basket
* Transportation allowance
Experience:
* Customer service (preferred)
Workplace: On-site