Process Analyst

Description

Job Summary: An operational professional responsible for mapping, reviewing, and documenting corporate and operational processes, supporting strategic projects, and ensuring compliance with regulatory requirements. Key Highlights: 1. Mapping and documentation of corporate and operational processes. 2. Support in managing the operator’s strategic projects. 3. Development and review of Standard Operating Procedures (SOPs) and process manuals. **Description and Responsibilities:** **Working Hours:** 08:00 to 18:00 **Level:** Operational **Employment Type:** Permanent – CLT * Map, review, and document corporate and operational processes, ensuring alignment with certifications and regulations from ANS (National Health Agency) and health-related standards. * Support the execution of the operator’s strategic projects—from conception through implementation—ensuring adherence to schedules and achievement of planned outcomes. * Conduct information-gathering meetings with internal departments to design flowcharts, procedures, and operational policies. * Support business areas in developing and reviewing Standard Operating Procedures (SOPs) and process manuals, ensuring standardization and compliance. * Manage project timelines for assigned initiatives, monitor progress to ensure timely delivery and milestone achievement; maintain updated records of changes and status for each phase. * Prepare and record meeting minutes for assigned projects, consolidating decisions and tracking action items defined by management. * Develop executive reports and presentations summarizing key progress, risks, and results of ongoing projects. * Support audit and certification processes by providing technical and documentary assistance related to mapped processes to meet legal requirements. * Provide technical and administrative support to the Projects and Processes department, promoting cross-departmental integration. * Support IT in defining system requirements aligned with business needs derived from process mapping. Support IT in the validation and implementation of system requirements aligned with business needs derived from process mapping. * **Requirements:** * Bachelor’s degree completed in Business Process Management, Administration, or related fields; * 3 years of experience in process mapping and project management; * Advanced proficiency in Microsoft Office Suite. **Benefits:** Medical insurance, Dental insurance, Gym allowance, Education allowance, Internal benefits, Corporate mobile phone, Life insurance, Meal\-voucher, Food\-voucher, Transportation\-voucher