People Management Support Analyst (Payroll and Technology)

Description

**Who We Are** At Senior Norte PR, we believe technology only makes sense when it delivers real impact on business and people. We work closely with our clients, with responsibility, autonomy, and collaboration, delivering Senior Sistemas solutions to support decision-making, drive growth, and build strong partnerships. Our environment is built on trust, continuous learning, and accountability. Here, every individual has space to contribute, grow, and make a difference. **About the Challenge** We are seeking a People Management Support Analyst (Payroll) to work closely with clients, supporting Personnel Department routines and ensuring correct usage of Senior’s People Management solutions. The challenge goes beyond operational support: we expect a consultative, analytical, and collaborative approach—helping clients resolve issues, clarify doubts, and use the system efficiently, securely, and in compliance with legislation. **What We Expect From You** Experience in Personnel Department routines; Hands-on experience with payroll processing; Experience or affinity with technology; Strong communication skills, a consultative attitude, and problem-solving focus; Proactive profile, with good interpersonal skills, negotiation ability, and results orientation; Completed or ongoing undergraduate degree (Human Resources, Administration, Accounting, Systems, or related fields). **Desirable**: Experience with Senior Systems in the People Management area; Knowledge of eSocial, electronic documents, and legal obligations; Basic understanding of programming languages, databases, and technology applied to HR systems; Prior experience in technical or functional support. **Responsibilities**: Provide technical and functional support to clients on Senior Systems’ People Management / Payroll modules; Clarify doubts, resolve issues, and suggest alternative system usage approaches; Analyze, test, and simulate system scenarios according to client-reported demands; Guide clients on best practices and correct usage of solutions; Record, track, and document support interactions in the support system; Collaborate with internal teams, sharing knowledge and learnings; Contribute to continuous improvement of processes and customer experience. **Additional Instructions**: At Senior Norte PR, our culture is expressed through actions: Proactivity and continuous learning: we take ownership, seek solutions, learn from challenges, and evolve constantly; Excellence and customer focus: we understand context, simplify processes, and ensure the best experience; Trust and integrity: we honor commitments, act transparently, and build credibility through consistent actions; Collaboration and team spirit: we work together, support colleagues, and value collective success over individual achievement. Compensation: R$2\.000,00 \- R$3\.000,00 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Profit-sharing program * Life insurance * Meal voucher * Transportation voucher Work Location: On-site