NOC/MOC Analyst - On-site

Description

Job Summary: We are seeking a NOC/MOC Analyst to monitor and support critical environments, ensuring high availability and performance of IT services. Key Highlights: 1. Monitor and support critical environments 2. Ensure high availability and performance of IT services 3. Work with monitoring tools and networks We are looking for a NOC/MOC Analyst to monitor and support critical environments, ensuring high availability and performance of IT services. The professional will be responsible for monitoring alerts, performing initial diagnostics, and escalating issues to support teams according to established procedures. Requirements: **Responsibilities** Monitor systems, networks, and services using NOC/MOC tools. Identify and resolve incidents, ensuring operational continuity. Escalate issues to support teams according to SLA. Document incidents and maintain updated records. Prepare availability and performance reports. Contribute to improvements in monitoring processes. **Mandatory Requirements** Experience with monitoring tools (e.g., Zabbix, Nagios, Grafana, Prometheus). Basic networking knowledge (TCP/IP, DNS, VPN). Familiarity with operating systems (Linux and Windows). Strong communication skills and ability to work under pressure. **Desirable** ITIL, NOC/MOC, or networking certifications (e.g., CCNA). Experience in high-availability environments. Scripting knowledge for automation (Shell, Python).