A Telecommunications and Information Technology company is seeking a Junior Technical Support professional in Imperatriz. **Responsibilities:** REQUIRED EXPERIENCE: Knowledge of networks, user/group policies, VPN, routing, routes, firewalls, monitoring, Windows servers, operating systems (Windows, Linux, MAC\-OS), virtualization platforms (Proxmox, VMWare, Hyper\-V), AD\-Active Directory, Office 365, databases, SQL, VoIP/SIP, TCP/IP, cloud, domains, FTP, hosting, digital certificates, switches, LAN and WLAN knowledge. (Certifications such as CCNA or from other vendors are desirable). JOB RESPONSIBILITIES (TASKS TO BE PERFORMED): Technician assigned to provide on-site and remote support to internal and external clients, incident management, and service requests handling. DESIRED PROFESSIONAL PROFILE (PERSONAL CHARACTERISTICS): Interpersonal skills, dynamic and proactive attitude, organizational ability, customer-oriented mindset with commitment to excellence in service delivery, clear communication, and willingness to learn. Intermediate to fluent English proficiency. Willingness to travel. Previous experience as a Support Analyst, Technical Support Specialist, Support Assistant, or Customer Support Representative may indicate alignment with some of the responsibilities of this position. Ongoing undergraduate degree required; relevant experience necessary. **Compensation and Benefits:** * Salary: BRL 2\.501,00 to BRL 3\.000,00 * Meal allowance * Transportation allowance * Health insurance * Dental insurance **Additional Information:** * Employment type: Permanent \- On-site * Work schedule: Full-time * Working hours: Monday to Friday, 8:00 AM to 6:00 PM.
João Silva
Indeed · HR
João Silva
Indeed · HR
