Description
Job Summary:
We are looking for a Junior Product Designer to join the Product Marketing team, focusing on creating in-product communication experiences—transforming user journeys and messages into clear, consistent, and well-designed experiences.
Key Highlights:
1. Focus on digital design for contextual communication within interfaces.
2. Collaboration with PMMs and PMs to build engagement flows.
3. Use of AI to optimize production speed and experimentation.
Junior Product Designer
Full\-time
Employee Status: Regular
Role Type: Home
Department: Marketing and Communications
Schedule: Full Time
**Company Description**
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Serasa Experian is Brazil’s first and largest Datatech company. A leader in risk and opportunity intelligence solutions, focused on credit, authentication, and fraud prevention journeys. With cutting-edge technology, innovation, and top talent, we transform risk uncertainty into the best decision—helping individuals achieve their dreams and enabling businesses of all sizes and sectors to thrive.
We have 22\.000 people operating across 32 countries, and every day we invest in new technologies, talented professionals, and innovation to help all our customers maximize every opportunity. Headquartered in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100\.
**Job Description**
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We are seeking a designer to join the Product Marketing team, directly responsible for crafting in-product communication experiences. This role is ideal for someone who enjoys understanding user behavior and transforming journeys, activations, and messages into clear, consistent, and visually polished experiences.
The focus is not on corporate marketing—it is lifecycle-oriented design, supporting transactional, educational, and behavioral communications across our products.
**Qualifications**
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**What We’re Looking For:**
* Experience in digital design, preferably with a focus on CRM, lifecycle, product, or contextual communication within interfaces.
* Basic knowledge of HTML/CSS for minor adjustments to emails and templates.
* Proactivity, organization, and a hands-on mindset to rapidly prototype.
* Interest in engagement metrics and UX best practices.
* HTML
* Product Design
* Figma
* AI
**Nice-to-Have**
* Experience building layouts in Content Builder (SFMC).
* Familiarity with light copywriting (headlines, CTAs, microcopy).
* Ability to structure content and mini-editorial calendars using AI.
* Experience in Product Marketing, Growth, or UX Writing environments.
**Your Key Responsibilities Will Include:**
* Creating and adapting visuals, layouts, and communication components used in emails, push notifications, and other stages of the product journey.
* Building emails and small communication modules in Salesforce Marketing Cloud (including simple HTML adjustments).
* Crafting microcopy, CTAs, and short texts aligned with UX Writing principles and product experience standards.
* Ensuring visual and narrative consistency across communications throughout the user journey.
* Collaborating with PMMs and PMs to design engagement and onboarding flows and activations.
* Leveraging AI tools (e.g., ChatGPT, Copilot) to accelerate production and support experimentation.
**Additional Information**
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Serasa Experian is much more than you imagine. Driven by our purpose—to create a better future by expanding opportunities for people and businesses—we are over 4,000 professionals in Brazil, working across diverse teams and specialties. Here, every skill and perspective complements one another, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with personal commitments and interests—prioritizing well-being.
We are deeply dedicated to being one of the country’s best and most innovative employers—delivering exceptional experiences and careers for our people. Our strong “people-first” approach is externally recognized through numerous market certifications: awarded by Great Place To Work™ in 24 countries, certified internationally as a Top Employer, recognized as one of the best companies for young professionals, and rated 4.6 on Glassdoor. Each recognition confirms we’re on the right path—continuously improving the workplace for our talent.
Experian Careers \- Creating a better tomorrow together
**Job Location**
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