Job Summary: Work as a Junior IT Operations Analyst, overseeing equipment, monitoring tickets, and supporting IT and information security management for global clients. Key Highlights: 1. Opportunity to work with global clients 2. Professional development encouraged 3. Focus on organization and third-party management **Description:** ---------------- **Join a company that encourages your development and offers a unique opportunity to work with global clients!** * **Junior IT Operations Analyst** **Responsibilities:*** Monitor and control the shipment and receipt of equipment from group companies. * Monitor open tickets with the outsourced IT provider, ensuring service deadlines and quality. * Oversee activities of the outsourced information security provider, tracking deliverables and reports. * Support technology equipment and asset inventory organization. * Assist in communication between internal departments and external IT and information security vendors. **Requirements:** ----------------- **Technical Requirements:** * Bachelor's degree completed in Information Systems, Computer Science, Computer Engineering, Information Technology, or related fields; * Basic knowledge of IT support and infrastructure; **Behavioral Requirements:** * Strong organizational skills, attention to detail, and ability to manage/oversee third parties; * Proactivity and willingness to learn.
João Silva
Indeed · HR
João Silva
Indeed · HR
