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Job Summary: Opportunity to work in the commercial area, contacting delinquent customers to negotiate settlement and reduction of installments, as well as recording information and proposing process improvements. Key Highlights: 1. Working in the commercial area with debt negotiation. 2. Recording negotiation history in the system. 3. Proposing continuous improvements to departmental processes. **This is an opportunity to work in the company's commercial area!** **What do you need?** Completed high school; Basic customer service knowledge; Basic computer skills; Availability for the schedule from 9:00 AM to 3:00 PM, on a 6x1 rotation. **Your Mission:** Contact delinquent customers registered in the system; Offer negotiation proposals for settling overdue installments; Offer negotiation proposals for reducing installment amounts; Record negotiation information with customers in the Time Share system; Propose process improvements to achieve continuous enhancement of departmental routines, among other duties inherent to the position. **What do we offer you?** On-site meal, company transportation, and basic food basket; Medical and dental assistance; Group life insurance; Psychological and nutritional support, and a pregnancy program; Discounts at universities and pharmacies; Exclusive discount with employee ID card at the Beach Park complex; Park admission (on days off, using the employee ID card).
