IT TECHNICIAN - I

Description

Job Summary: Professional required for user support and technical assistance via HELP-DESK, focused on problem resolution and strong interpersonal skills. Key Highlights: 1. Technical support to users via HELP-DESK for problem resolution 2. Focus on courtesy, professionalism, and proactivity 3. Development in an environment requiring self-learning and attentiveness About the Opportunity **IT TECHNICIAN\-1** **Working Hours:** 7:30 AM to 1:30 PM, Monday to Friday (subject to change at the company’s or client’s discretion). Work Address: Praça Getúlio Vargas, 280 – Centro, Foz do Iguaçu – Paraná; Employment Type: CLT. **️ What We Are Looking For:** Education: Completed High School; Computer Skills: Advanced; Languages: Portuguese and Technical English; Experience: Proven experience in Information Technology; **Essential Job Responsibilities (Duties/Tasks):** Perform user support and technical assistance services via User Support Center (HELP\-DESK), including logging incidents and resolving problems or difficulties users may encounter while using equipment, as well as other duties related to the position, always adhering to best practices and following instructions and directives from the Coordinator/Authorized Representative, the legal representative of the CONTRACTOR. **Personal Attributes Essential for This Role:** Courtesy; * Professionalism; * Attentiveness; * Politeness; * Proactivity; * Self-learning ability. **What We Offer:** Salary: R$ 2\.106,88 Meal Allowance: R$28.00 per workday (20% PAT deduction); Transportation Voucher (6% deduction); SESC Benefit; Life Insurance; Health Plan. Meal Allowance during vacation. Minimum Education Level: High School (Secondary Education)