IT Analyst

Description

Job Summary: We are seeking an IT Analyst to join our team, responsible for ensuring the smooth operation of systems and infrastructure, providing technical support, and supporting technological improvements. Key Highlights: 1. Essential technical support for the proper functioning of the IT infrastructure. 2. Opportunity to support the implementation of new technologies and improvements. 3. Management of access controls, backups, and information security. We are looking for an IT Analyst to join our team and ensure the proper functioning of the company's systems and technological infrastructure. The professional will be responsible for providing support to employees, maintaining the real estate agency's operational systems, and supporting technological improvement initiatives. **Key Responsibilities** * Provide technical support to users (hardware, software, and network). * Administer and maintain computers, printers, and other IT equipment. * Monitor and ensure the operation of systems used by the real estate agency (CRM, ERP, real estate systems, etc.). * Perform preventive and corrective maintenance on equipment. * Manage access controls, backups, and information security. * Support the implementation of new technologies and process improvements. * Integrate enterprise systems and digital tools. * Document procedures and maintain infrastructure records. **Requirements** * Degree in Information Technology, Information Systems, Systems Analysis and Development, or related fields. * Experience in technical support and IT infrastructure. * Knowledge of networks, Windows, Microsoft Office suite, and hardware maintenance. * Basic understanding of information security and backup practices. * Strong organizational and problem-solving skills. **Preferred Qualifications** * Experience with real estate systems or CRM platforms. * Knowledge of process automation and system integration. * Experience with cloud-based environments. **Behavioral Competencies** * Proactivity and sense of responsibility. * Strong communication skills and ability to collaborate effectively in a team. * Organizational skills and solution-oriented mindset. **We Offer:** * Market-competitive remuneration * Meal allowance * Food allowance * Transportation voucher * Monthly and quarterly performance bonuses * Communal area, rest room, and decompression room * GPTW (Great Place to Work) certified as a "Great Place to Work" for the 5th consecutive year * Financial support for studies and events * Mentali – Mental health support benefit * Optional medical and dental plans * Pharmacy benefit * Wellhub (Gympass) * SESC membership