Information Technology Technician

Description

Job Summary: We are seeking a passionate Information Technology Technician who understands customer needs, to join our dynamic and innovative team, focused on technical support, asset management, and maintenance. Key Highlights: 1. On-site technical support for hardware and software 2. Physical management and organization of computers and peripherals 3. Focus on organization, proactivity, and effective communication Our primary strategy is to simplify our partners' Information Technology by streamlining processes through the development and implementation of efficient information technology systems. This ensures quality, reduces risks and costs, and enhances productivity. We are looking for an Information Technology Technician to join our dynamic and innovative IT team. If you are a professional passionate about understanding customer needs, enjoy teamwork, constantly seek growth, and possess forward-thinking vision—thinking outside the box—this is your opportunity! **Responsibilities and Duties:** * **Technical Support:** On-site assistance to resolve hardware and software issues. * **Asset Management:** Install, relocate, and physically organize computers (desktops and laptops). * **Peripheral Configuration:** Install, configure network mapping, and perform preventive/corrective maintenance on printers and multifunction devices. * **Microcomputer Maintenance:** Identify faults, replace basic components, and perform internal equipment cleaning. * **Documentation:** Log service requests and update hardware inventory records according to project guidelines. **Requirements and Qualifications:** * **Education:** Completed or ongoing Technical Course in Information Technology, or vocational training in hardware. * **Technical Experience:** Knowledge of computer architecture (assembly and maintenance) and driver installation. * **Systems and Networks:** Familiarity with Windows 10/11 and basic networking concepts (TCP/IP and printer connectivity). * **Behavioral Profile:** Organization, proactivity in handling short-term demands, and strong communication skills for end-user support.