CUSTOMER SERVICE REPRESENTATIVE - FINI

Description

Job Summary: Fini is seeking a Customer Service Representative to provide personalized service, offer product support, conduct sales, and ensure customer satisfaction. Key Highlights: 1. Opportunity for customer service with a focus on satisfaction and sales. 2. Responsibilities include customer support and point-of-sale organization. 3. High school diploma required, along with experience in sales and customer service. Fini is looking for a new Customer Service Representative * **SALARY**: **R$ 1\.891,00** * Each Sunday worked: **R$ 32,00** * Each holiday worked: **R$ 32,00 \+ 100% overtime pay** * Sundays and holidays are paid on the payroll. Work Schedule: Afternoon Shift: Mon–Thu 2:00 PM–10:20 PM, Fri–Sat 2:40 PM–11:00 PM, Sun 1:00 PM–9:20 PM Job Responsibilities include: * Providing customer service with a personalized approach to ensure customer satisfaction; * Offering product support and information, demonstrating knowledge of each product's features and benefits; * Conducting sales using effective and persuasive techniques to stimulate customer interest and close sales; * Accurately recording customer orders, ensuring correct issuance of invoices and timely delivery as agreed; * Maintaining an organized and clean workplace to ensure an appealing point-of-sale presentation; * Participating in company-provided training sessions and workshops to continuously improve skills and product knowledge; Requirements for the Position: * High school diploma; * Prior experience in sales and customer service; * Strong verbal and written communication skills; * Proactivity and ability to interact effectively with diverse customers; * Basic computer literacy and familiarity with sales systems; * Availability to work flexible hours, including weekends and holidays, as required by the company; Minimum Education Level: High School (Secondary Education) * Transportation Allowance (VT) * Vacation Benefits * 13th Salary