Customer Service Internship

Description

Job Summary: We are seeking a Customer Service Intern to support our customer service team, providing assistance and ensuring a positive experience for our customers. Key Highlights: 1. Customer service support via phone and WhatsApp 2. Customer Service Internship 3. Issue resolution during customer interactions **Location:** Barra da Tijuca/RJ **Schedule:** 8:00 AM to 2:00 PM and 2:00 PM to 8:00 PM NOTE: Weekend shifts on rotating schedule, with weekday days off **OPPORTUNITY: CUSTOMER SERVICE INTERNSHIP** **Location:** \[insert city/neighborhood] **Company:** \[company name] **Job Description:** We are seeking a Customer Service Intern to support our customer service team, providing assistance and ensuring a positive experience for our customers. **Responsibilities:** * Customer service support via phone and WhatsApp * Clarifying inquiries and providing support * Logging customer interactions in the system * Tracking customer requests * Issue resolution during customer interactions **Requirements:** * Currently enrolled in an undergraduate program (e.g., Business Administration, Communications, or related fields) * Strong verbal and written communication skills * Basic computer literacy * Organizational skills and proactivity * **Availability to work weekends according to rotating schedule** **Preferred Qualifications:** * Prior customer service experience * Proficiency with digital tools and WhatsApp Business **Stipend and Benefits:** R$ 700.00 \+ Meal allowance R$ 250.00 * Transportation voucher Payment: R$700.00 \- R$800.00 per month Benefits: * Transportation voucher Work location: On-site