Collections Assistant

Description

Job Summary: Responsible for negotiating debts with customers, monitoring delinquency, issuing payment slips (boletos), and supporting the finance department in administrative routines. Key Highlights: 1. Opportunity to negotiate and interact with customers across multiple channels 2. Financial support role with administrative routines 3. Values strong communication and organization **Responsibilities:** * Contact customers to negotiate debts (via phone, WhatsApp, and other channels); * Monitor and update delinquency reports; * Issue payment slips (boletos) and send payment reminders; * Record customer interactions and agreements in the system; * Support the finance department in administrative routines. **Requirements:** * Strong verbal and written communication skills; * Organization and responsibility; * Aptitude for negotiation; * Basic computer literacy; * Prior experience in this field is a plus. **Preferred Qualifications:** * Experience in customer service; * Experience in clinics or the healthcare sector. Employment Type: Full-time CLT Salary: R$1\.518,00 \- R$2\.996,90 per month Benefits: * Dental insurance * Food basket Work Location: On-site