JUNIOR CUSTOMER SERVICE REPRESENTATIVE (Eusébio)

Description

Job Summary: The Customer Service Representative is responsible for providing customer service, delivering information, clarifying doubts, and resolving issues, requiring strong communication skills, proactivity, and empathy. Key Highlights: 1. Customer service focused on communication and problem resolution. 2. Requires communication skills, proactivity, and empathy. 3. Opportunity for proactive and communicative professionals. **Job Description:** ---------------------- The Customer Service Representative is responsible for providing customer service, delivering information, clarifying doubts, and resolving issues. The professional must possess communication skills, be proactive, and demonstrate empathy to handle various situations. **Mandatory Requirements:** ------------------------------ Completed high school education; 18 years of age or older; Basic or intermediate Microsoft Office package; Basic computer literacy; Strong oral and written communication skills; Customer service experience; **Desirable Requirements:** -------------------------- Familiarity with customer service targets and systems; Proactive, solution-oriented, communicative, and courteous demeanor. **Employment Type:** -------------------------- CLT (Consolidated Labor Laws) **PwD (Persons with Disabilities):** -------- NO **Salary:** ------------ $1,714\.28 **Benefits:** --------------- Meal allowance (R$25.56 per day) Health and dental insurance Transportation allowance SESC partnership **Work Location:** ---------------------- LOGOS \- ENEL\- Eusébio (CE) **Working Hours:** ------------------------ Monday to Thursday: 7:30 AM to 5:30 PM; Friday: 7:30 AM to 4:00 PM **Additional Information:** --------------------------- WEEKLY WORKLOAD: 44 hours — 8 hours per day plus 1-hour break. Monday to Thursday: 7:30 AM to 5:30 PM; Friday: 7:30 AM to 4:30 PM