APPRENTICE

Description

Job Summary: We are seeking proactive and engaged professionals to assist in operational routines, quotations, and omnichannel customer service, with an emphasis on continuous growth. Key Highlights: 1. Opportunity for professional growth and development 2. Support in operational routines and omnichannel customer service 3. Focus on planning and solution-seeking **Will You Be There**? Our motto here is: plan, propose solutions, evolve, and grow. We seek professionals who engage deeply, act proactively, and take interest in every detail of our projects—and above all, who wish to grow and give their best every day. Our growth is constant, and we know we’ll go far because we believe in everything that drives progress. And you? Do you want to go further with us? Explore our clients, review our content, and discover whether you’re the right person to join \#WeAreMDS. **Responsibilities and Duties** * Assist in omnichannel customer service to clarify inquiries; * Assist in preparing low-complexity quotations; * Support other team members in operational routines as needed; * Assist in maintaining system registration in Quiver; * Assist in tracking and monitoring spreadsheets containing process statuses; **Requirements and Qualifications** * Completed or currently pursuing high school education; * Basic knowledge of Microsoft Office suite; * Strong interpersonal skills, resilience, organization, flexibility, and commitment. **Additional Information** * Health and dental insurance * Life insurance * Meal and/or food allowance * Transportation allowance * Gympass * Birthday leave (Day off) * Discounts on personal insurance policies—including auto, life, home, and travel insurance—among others. **Here, you define the scope of your growth and the magnitude of your achievements.** MDS is one of the leading insurance brokerage firms in Brazil, specializing in insurance, reinsurance, benefits management, and risk consulting. We are part of the MDS Group: a market-leading company in Portugal and one of the largest in Brazil, with presence also in Angola, Mozambique, and Spain. Globally, we operate through Brokerslink—a company founded by the MDS Group and responsible for a network of brokers present in 130 countries, employing 25\.000 insurance professionals. In Brazil, our portfolio of issued premiums totals R$9 billion. We have over 800 employees distributed across thirteen offices in seven states: São Paulo, Rio de Janeiro, Paraná, Minas Gerais, Santa Catarina, Bahia, and Rio Grande do Sul. We also operate in reinsurance in Brazil, Portugal, and Africa under the brand MDS Reinsurance Solutions—a reference firm in risk analysis, loss control, business continuity planning, and Enterprise Risk Management. OUR AMBITION IS TO PROTECT YOUR WORLD! AND YOURS? Review our privacy policy at: Privacy Notice for Candidates