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Job Summary: Manage and oversee accounts and multidisciplinary teams, focusing on results, innovation, and client relationships in the development of IT solutions. Key Highlights: 1. Leadership of multidisciplinary teams and project management. 2. Work with diverse technologies and innovation. 3. Continuous development and an environment conducive to learning. We are **Quality Digital**! Learn more about us: * **A phrase that defines us** \- We are IT solutions specialists and passionate about innovation! * **To infinity and beyond** \- We are *\#borderless*. Our team is spread across Brazil and around the world. * **Our culture** \- Even though we are remote, we stay connected. We hold ceremonies to bring us closer together, share knowledge, and stay updated on company news! * **We are diverse** \- One of our commitments is to make our company an increasingly diverse, inclusive, and respectful environment, valuing and promoting plurality. Therefore, **everyone is welcome here**, regardless of race, gender, age, sexual orientation, religious belief, or disability. * **Our goal** \- To empower our clients' businesses through innovative and sustainable solutions. Are you ready to join us on this journey? **Responsibilities and Duties** **What we’re looking for?** A results-oriented professional with prior experience leading multidisciplinary teams, an innovative and analytical profile, and the ability to manage conflicts. **Your day-to-day will include:** * Account management and monitoring to support the physical\-financial development of the account; * Establishing relationships with key contacts at external clients; * Actively participating in evaluating account accounting, budgeting, and performance results; * Demonstrating expertise and acting in identifying technical profiles for digital development, SAP, Infrastructure (communications, networks, and data), data science, artificial intelligence, project management, and systems architecture; * Monitoring employee performance, mentoring and training coordinators to ensure continuous maintenance and improvement of operational workflows; * Conducting team follow-up visits to guarantee service quality and compliance with SLAs; * Developing and monitoring KPIs, as well as implementing action plans, negotiating deadlines and deliverables; * Managing relationships with the client portfolio; * Opening positions, conducting interviews, managing attendance records, and billing. **Requirements and Qualifications** * Bachelor’s degree completed in Information Technology or related fields; * Prior experience managing technology teams; * Experience in project management; * Basic knowledge of information security, networks, and Cloud. **Preferred Qualifications** * Postgraduate degree in IT or related fields; * Knowledge of Operating Systems and Microsoft Power BI. **Working Hours** * 8:00 AM to 5:00 PM (Hybrid \- Berrini and Paulista) **NOTE:** Hey! If you don’t meet all the job requirements, we still invite you to apply — okay? We’ll carefully review your profile considering all your qualifications. **Additional Information** **What you’ll find here:** * An environment conducive to **learning** and **professional growth** * **Performance evaluations** and **feedback**, aimed at the continuous development of our people * **Meal and/or food allowance** for grocery shopping and meals * **Medical and dental assistance** so you and your family can maintain good health * **Pharmacy partnership** offering discounts on medications * **Childcare allowance**, according to current policy * **Gym partnership** to encourage physical activity * **SESC partnership** offering varied cultural and leisure activities * **Partnerships for language, technology, and online course studies** * **Payroll-deductible loans** with attractive rates \+ financial education program * **Corporate University and knowledge pathways**, featuring diverse content on technology, soft skills, market trends, and much more * **Employee Referral Program**, with opportunities for rewards and bonuses * **Group life insurance** Here, stories are never in short supply! So, why not grab your cup of coffee, tea, juice, or favorite beverage and learn more about us, get inspired, explore our open positions, and become part of this ever-growing team?
