Internal Sales Representative

Description

**About Us:** **** Join Grupo Casas Bahia, Brazil's largest and most innovative retail group, with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of constant growth and transformation, placing the customer at center of everything. We value respect, diversity, and the personal and professional development of each of our employees. Here, you will have the opportunity to grow, develop, and be part of a team passionate about transforming retail. We are ready to welcome you! **Here, total dedication has never been stronger!** **Responsibilities and Duties** **What your day-to-day will look like in this amazing team \=)** We are looking for communicative, proactive, and customer-focused individuals to join our sales team! * Provide consultative and delightful customer service—both in physical stores and across digital channels—to attract and retain customers; * Understand customers’ needs and recommend the most suitable products, always focusing on the shopping experience; * Sell products and financial services (e.g., Casas Bahia and Ponto Frio credit cards, CDC loans, and insurance), and assist customers in using the banQi, Casas Bahia, and Ponto apps; * Support customers with payments, product exchanges, and post-sales service; * Organize the store, ensure proper product display, and help create promotional posters and materials; * Work with goals and challenges, focusing on results and maintaining strong team relationships. **Requirements and Qualifications** **Requirements and Qualifications** **Desirable:** * Strong communication skills and ability to interact effectively with diverse customer profiles; * Aptitude for working with goals and focusing on results; * Organization and proactivity in daily store operations; * Interest in learning about products, financial services, and technology. **It’s a plus if you have:** * Prior retail sales experience; * Previous experience meeting goals or delivering public-facing service; * Basic knowledge of mobile apps and digital tools. **Additional Information** **Some benefits you’ll enjoy with us:** Wellhub and/or Gympass Sesc partnership (Please note regional variations) Meal Allowance Transportation Allowance Birthday Day Off Dr. Saúde (Free telemedicine and psychological support for you and your family) Health Insurance Dental Insurance Acolher Program (Free retirement, financial, and legal consulting, plus social support) Pregnancy Program Baby Layette Mom Card Extended Maternity and Paternity Leave Private Pension Plan Discount Club (Up to 70% off products and services) Employee Store Life Insurance Funeral Assistance Corporate University Discounts on all Group products **Additional Information:** Work Location: Caieiras \- SP Work Model: In-person **\#JoinCasasBahiaGroup** **Here, total dedication has never been stronger!** *Grupo Casas Bahia is one of Brazil’s most iconic companies, with a rich history spanning decades. Its journey is marked by resilience, innovation, and unwavering dedication to you! Our commitment is tireless; our drive to provide solutions—and to speak eye-to-eye—makes us human.* *We are over 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed for our 200+ million customers.* *If you’re driven by passion, simplicity, transformation, and the same dedication we show to you and all Brazilians, welcome aboard—feel at home and explore career opportunities with Grupo Casas Bahia.*