Senior Process Transformation Analyst

Description

Do you want to help build a fairer and more solidarity-based society? The **PUCPR**, part of the Marista Group, is seeking a professional who desires a meaningful daily work experience—filled with purpose and aligned with a mission that positively impacts the lives of those most in need, through education and healthcare. As a Senior Process Transformation Analyst, you will be responsible for gathering business requirements and mapping processes across academic units, as well as performing critical analysis of demands within the context of system capabilities and impacted areas. You will also be responsible for describing requirements in technical language for development teams, considering and defining prioritization criteria, thereby establishing an interface between related areas. Additionally, you will support the development of other team members through activity monitoring, guidance, and knowledge and experience sharing. How does this opportunity sound? Does it align with you? **Responsibilities and Duties** * Act as a Process Analyst to gather business requirements and map customer processes, analyzing requirements within the context of system capabilities and communicating them to development teams using technical language; * Manage stakeholder expectations and priorities; * Play a key role as the liaison between academic units and the system development team to ensure all impacted areas understand requirements and system changes; * Participate in delivery planning meetings alongside Product Owners (POs) and product leaders; * Support the technology team with questions regarding products and/or analyses conducted; * Map and establish processes to organize and ensure traceability, delivery, and quality of services provided; * Collaborate with testing and development teams in verifying and validating requirements; * Conduct and lead critical analysis of complex processes and services, aiming to diagnose root causes and develop action plans for process improvement; * Support the development of team members; * Work on the institution’s strategic projects. **Requirements and Qualifications** **What you need to have:** * Completed undergraduate degree; * Strong analytical ability, transforming needs into product requirements; * Ability to collaborate effectively with academic units and the technology team; * Experience in Process Modeling; * Knowledge of the Software Development Life Cycle. **What would be nice to know:** * Professional experience in the academic field; * Experience with Agile methodology and Design Thinking concepts; * Experience in Software Development; * Knowledge of Lean Six Sigma; * Knowledge of Green Belt / Black Belt; * Familiarity with Bizagi Modeler; * Knowledge of Process Automation using Pipefy; **Additional Information** **What you’ll find here:** * Unimed Health Plan: With co-payment, providing medical coverage and access to a high-quality accredited network; * OdontoPrev Dental Plan: Nationwide coverage, with monthly premiums deducted from payroll; * Education Incentive Program: Valuing professional and personal development of employees, offering incentives for specialization, extension courses, language learning, and postgraduate studies at PUCPR; * Meals at Bistrô Marista: On-site meals provided on workdays, with a symbolic payroll deduction; * Quality of Life Program; * Private Pension Plan; * Life Insurance; * Commuter Pass; * Free Parking; * Wellhub (formerly Gympass): Access to numerous gyms, with monthly fees deducted from payroll; * Zenklub: Access to telehealth sessions with mental health specialists, including two free consultations per month; * “Conte Comigo” Program: Multidisciplinary team available for social support, legal guidance (excluding labor-related matters), financial and pension consulting; * Benefits Club: Partnerships with companies across various sectors, offering special discounts on services and products; **Salary:** Our salary proposal is built based on multiple factors. If the value has already been defined for this position, it will be communicated during the selection process. **Working Hours:** Monday to Friday, from 8:00 AM to 5:24 PM; **Location:** PUCPR – Curitiba Campus; If you wish to join a team shaping tomorrow’s world, we’d love to meet you. Join us and **\#BeMarista**. We are **PUCPR**, whose mission is to train citizens committed to life and to societal progress. Our University comprises nearly 3,000 employees—including faculty and administrative staff—with campuses in three cities in Paraná: Curitiba, Londrina, and Toledo, plus a unit in Florence (Italy), in partnership with Kent State University. In 2023 alone, we **positively impacted over 38,000 students and awarded approximately 5,000 undergraduate scholarships.** Our commitment is to **unite humanity and excellence** in building an **increasingly fair and solidarity-based society**, and this is what our employees experience daily—living a **balanced career alongside personal life**, making the world more humane. **We work for the common good**, and every small action is thoughtfully designed to positively impact thousands of lives: of those who care and are cared for, of those who teach and grow. **Our relationships are strong, authentic, and value each individual for who they truly are**. Anchored in a **solid culture**, we find here the purpose that drives us every day. We are part of the Marista Group, which also includes the **Marista Center for the Defense of Childhood (CMDI)**, dedicated to ensuring children’s and adolescents’ rights are prioritized by society; **FTD Publishing House**, offering transformative solutions for the world; **Hospital São Marcelino Champagnat**, providing comprehensive and integrated patient care; and **Cajuru University Hospital**, a reference in humanitarian care. Would you like to join a team of people doing good? Check out our openings and apply! **Also check out other opportunities across our mission fronts:**