**OXXO**, the fastest-growing retail chain in Brazil, is looking for **store associates passionate about customer service and committed to delivering amazing experiences to our customers**! If you are **proactive, communicative**, and love challenges, this position is for you! Responsibilities and duties: **Provide excellent customer service:** Greet customers warmly, assist with questions, and ensure a positive experience. **Operate the cash register:** Process purchases, accept payments, and organize cash. **Maintain the store:** Keep everything clean, organized, and ensure products are properly stocked. **Resolve issues:** Assist customers as needed and handle everyday situations. **Follow procedures:** Carry out all tasks according to company policies. **Stay alert to potential problems:** Notify your supervisor immediately if anything could disrupt store operations. **Responsibilities and duties** **Smile on your face and sparkle in your eyes!** Customer service is our essence! Completed elementary education. Relevant experience? It’s a plus—but not mandatory. **Dynamism and strong communication skills** to interact effectively with diverse people. **Proactivity**: Always one step ahead! Availability to work on a **6x1 schedule**. **Additional information** Additional information: **Benefits that truly make a difference!** * **Team performance bonus** – Because success is even better when shared! * **Transportation allowance** – So you can commute comfortably and stress-free. * **Meal allowance** – Recharge your energy with a good meal! * **Life insurance** – Extra security for you and your family. * **Gym partnership** – Maintain well-being and quality of life. * **Credit cooperative** – Financial support with exclusive advantages! * **Discount club** – Savings at numerous establishments. * **Employee assistance program** – Psychological, legal, and social support whenever needed. * **SESC access** – Culture, leisure, and sports within reach. * **Education partnership** – Develop your future with the **NÓS Group!** * **Maternity and paternity support** – Assistance during this special time. * **Extended maternity leave (6 months) and expanded paternity leave (20 days)** – More time to enjoy this new life stage with your family! * **Accelerated growth!** – Promotion opportunity starting at 3 months. Being on the front line makes your heart beat faster, doesn’t it? And that’s exactly where the magic happens. The Operations area of **OXXO Brazil** is where everything comes alive: **it’s in our stores and Distribution Center** that the gears turn, daily routines become meaningful connections, and every detail matters to deliver a genuine customer experience. **Want to learn a bit more about OXXO? Let’s go…** OXXO is that convenient neighborhood store chain born in **Mexico**, now conquering the world. Today, there are over **25,000 stores** across multiple countries—and since 2020, we’ve been in Brazil, where our first store opened in Campinas. We now operate **over 600 stores** across more than 25 cities in São Paulo state. And this is just the beginning. We are part of **FEMSA Retail**, one of the world’s largest retail and consumer goods groups. It brings global expertise, innovation, and strength to ensure OXXO grows in Brazil the right way: with proximity, quality, and full focus on people. **People who make things happen:** As our stores grow, so does our team. And to ensure each store operates smoothly every day, vital behind-the-scenes work takes place at our Distribution Center—guaranteeing products arrive at the right place, at the right time. All this to deliver an amazing experience to everyone who walks into our stores daily. That’s the OXXO way: growing with people and always being nearby—whether for a coffee, a cheese bread, or that last-minute purchase. **Inclusion drives growth:** At OXXO, we believe diverse environments are stronger, more creative, and better prepared to innovate. That’s why we’re building an accessible, respectful, and welcoming space where every professional can reach their full potential—whether in stores, the Distribution Center, Operations, or Corporate functions. Here, what matters is talent, willingness to learn, and desire to grow. **Proximity is power. Operations is leadership:** Here, you can build a purpose-driven career—with real impact and many great stories to tell. Working at OXXO is like becoming your neighborhood’s favorite local shopkeeper. **Day-to-day, this means:** * Providing attentive and respectful service, making every customer feel welcome. * Ensuring the store is organized, fully stocked, and ready for everyone. * Working collaboratively—because no one does it alone here. * Learning on the job, taking responsibility, and growing alongside the business. * Pursuing excellence daily, with total focus on the customer experience. **At the end of the day…** Working in Operations at OXXO means being on the front line—whether in stores or the Distribution Center—making things happen for real and transforming small moments into big experiences. It means growing together with your team, with the brand, and with everything we’ll continue building. **Are you ready to join us?**
João Silva
Indeed · HR
João Silva
Indeed · HR
