Description
Job Summary:
We are seeking a Sales Assistant to handle customer service, prospecting, and commercial support, with a focus on achieving targets and collaborative work.
Key Highlights:
1. Customer service and active prospecting
2. Commercial support and order follow-up
3. Opportunity for career development and promotion
Are you looking for a new opportunity in the **Commercial Area**? Then this is the perfect role for you!
As a **Sales Assistant**, your responsibilities will include:
* Providing in-person, telephone, and WhatsApp customer service.
* Making proactive outbound calls for prospecting and quotation follow-up.
* Monitoring order status and providing feedback to customers.
* Supporting sales representatives in preparing and sending quotations.
* Updating the system with records of customer interactions.
* Conducting internal research to understand products and their applications.
* Participating in technical and commercial training sessions provided by the company.
* Assisting with after-sales support and monitoring customer satisfaction.
* Collaborating closely with the store and warehouse teams.
**Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM.
Requirements:
* Completed High School education
* Strong verbal and written communication skills
* Ability to work effectively with targets and in a dynamic environment
* Experience in customer prospecting / active telemarketing
* Familiarity with digital customer service tools (WhatsApp, internal system)
* Organizational skills and ability to manage follow-ups
Benefits:
* Transportation Allowance
* Meal Voucher
* Performance-based bonuses
* Career Development Plan, with opportunity to be promoted to Sales Representative after the probation period.