Test Attendant

Description

Job Summary: Professional responsible for contacting customers to offer batteries, ensuring information quality and assisting with replacements, with a focus on customer satisfaction. Key Highlights: 1. Prioritizes inclusion and diversity in all opportunities 2. Dynamic work environment with development and growth 3. Recognized as one of the best companies to work for in Brazil **Join us! \#VemSerVerisure \#VerisureVagas** Have you ever considered working for a company that promotes diversity and equity across all opportunities? At Verisure, we prioritize inclusion regardless of gender, race, sexual orientation, religion, nationality, age, disability, etc. We are passionate about what we do; our work environment is dynamic, offering opportunities for development and growth! And for the sixth consecutive year, Verisure has been recognized as one of the best companies to work for in Brazil. **Stay informed!** Verisure is a leader in Europe and Brazil in protecting people, homes, and businesses, serving over 5 million customers. Over its 35+ years of history, Verisure has brought innovation and reliability to alarm systems and become an industry benchmark. Verisure Brazil is part of the international group that leads the European market, operating in over 17 countries. **Job Mission** * Make calls to Verisure customers to offer new batteries. **What are the main responsibilities?** * Contact customers via phone and WhatsApp to offer new battery shipments. * Ensure accuracy and quality of technical information provided, addressing customer questions and securing their acceptance of the delivery and required procedure, thereby avoiding technical support involvement for this type of process. * Follow up with customers after battery delivery to assist them in replacing the batteries, explaining the technical process in detail and verifying system signals. * Accurately enter information into spreadsheets for tracking. **What do you need?** * Completed high school education; * Customer service experience. **Benefits** * Salary: R$1\.538; * Transportation Allowance; * Meal or Food Allowance; * Sulamérica Life Insurance; * AMIL Health Plan (After 90 days); * Sulamérica Dental Plan (After 90 days); * Wellhub (Gympass); * Zero Stress \- access to various services for resolving household emergencies; * Vidalink \- pharmacy subsidy and discount benefit at affiliated pharmacies; * Apoio Pass; * Health Check-up; * Elfie \- health monitoring app and discounts; * Conexa – teleconsultation platform; * Payroll-Deductible Loan – per current policy; * Verisure Monitored Alarm – per current policy; * Daycare Assistance up to 10 months of child's age – per current policy; * Bebê Verisure \- welcome gift kit for new parents at Verisure; * Parental Leave \- 25 days following birth or adoption date; * Clube Mais \- exclusive partnership program offering discounts for Verisure employees; * Health, dental, and Wellhub plans may incur monthly fees depending on the selected tier. **Working Hours** 6x1 shift – 11:40 AM to 6:00 PM. **Work Location** Morumbi \- SP Minimum Education Level: Technical Course