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TECHNICAL HELP DESK LEADER - Cerqueira César

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: A TI company is seeking a Technical Help Desk Leader to lead a team, support resolution of incidents, and technically develop the team. Key Highlights: 1. Technical leadership of the help desk team 2. Support in resolving critical incidents 3. Technical development of the team An Information Technology Services company seeks a Technical Help Desk Leader in São Paulo (Cerqueira César). **Responsibilities:** Technically lead Level 1 and Level 2 help desk teams\. Support resolution of critical incidents and service requests. Monitor SLA and service quality. Support the technical development of the team. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Full-time \- On-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 09:00 to 18:00\.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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