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Job Summary: A ServiceNow development professional responsible for creating and maintaining functionalities, automations, and integrations, ensuring best practices and scalability. Key Highlights: 1. Develop new functionalities and forms in ServiceNow 2. Develop automations and integrations with other platforms 3. Work independently on projects and development We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, providing solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione—reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to deliver educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here! **Responsibilities and Duties** * Develop new functionalities and forms in ServiceNow, following best practices for UI policy creation, service catalog, ACLs, business rules, workflows, and notifications; * Provide support for simple fixes or improvements arising in the Employee Portal; * Develop automations and integrations with other platforms, based on processes built in ServiceNow; \- Implement automated tests in the tool; \- Document changes made across instances. **Requirements and Qualifications** * Experience with ServiceNow development (App Engine); * Knowledge of JavaScript; * Ability to work independently on projects and development; * Experience leading projects through analysis and problem-solving; * Ability to identify gaps (GAPs) in architecture and development processes; * Proactivity in proposing creative solutions to processes, adhering to platform best practices and considering fundamental principles of optimal performance, scalability, security, availability, and reliability of services; * Experience with Agile methodologies. DESIRABLE/ADVANTAGEOUS * CSA Certification (Certified System Administrator); * CAD Certification (Certified Application Developer); * Micro-certifications. **Additional Information** **What can you expect from us?** * Profit Sharing: Celebrating results is part of the Cogna way. * Meal or Food Allowance: via a flexible benefits card. * Health Insurance: a comprehensive health plan including dependents, with co-payment. * Dental Insurance: available to keep your smile healthy. **But wait—there’s more!** * Undergraduate and Graduate Scholarships: offered through our educational institutions for you and your dependents (spouse and children). * Birthday Day Off: choose one day to relax and celebrate. * SESC Benefits: access numerous opportunities to improve quality of life. * Univers Pharmacy Agreement: discounts on a wide variety of medications. * Corporate University: diverse learning paths and free courses in our corporate university to help you grow with us. * Wellhub (Gympass): move more throughout your daily life. * Ninho Program: a dedicated program for our families expecting a new baby. * Valoriza – Internal Recruitment Program: accelerate your career through internal opportunities. Here, we believe in respect, diversity, and the pursuit of inclusion across all dimensions. All qualified candidates will be considered without regard to race, gender, gender identity or expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to continuously advance, generating employability for diverse talents. Join our team! We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and over 60 brands, we operate broadly and integrally, providing solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione—reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to deliver educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here!
