Customer Service Internship

Description

**Team Overview and Responsibilities:** We are seeking a **Customer Service Intern** to join our team. Based in Sorocaba/SP and reporting to the Inside Sales Coordinator, your responsibilities will include: **Roles and Responsibilities:** 1\. Assist in the administration and control of contracts, quotations, orders, and sales proposals, performing basic analyses and supporting the department in carrying out routine activities. 2\. Participate in analyses and other studies related to the administrative and financial aspects of sales proposals, gathering various data and information—such as delivery timelines, financial considerations, and technical specifications. 5\. Conduct post-sales follow-up, verifying all relevant information with the customer to support internal decision-making for continuous improvement of services provided. 6\. Monitor and close order portfolios and forecasts for upcoming periods according to planning, using an automated system to consolidate budgetary forecasts. 7\. Analyze material returns to identify causes and responsibilities, informing the relevant department to resolve issues and proceed with the process. What are we looking for? We seek a candidate with the following skills and motivations: * Currently pursuing a degree in Business Administration or related fields. * Prior experience in this role is desirable. * Basic Excel proficiency. * SAP knowledge is a plus. *Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.* *All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.* *Visit our* *DE&I Page* *to* *learn more about Prysmian's commitments.* Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.