Description
Job Summary:
Responsible for cash handling and customer service, ensuring excellence and compliance with established protocols, standards, and regulations.
Key Highlights:
1. Excellent customer service and cash handling.
2. Contribution to achieving targets and reducing losses.
3. Care for equipment and workplace organization.
About Us
GTOP Group comprises the brands Rede TOP, ObenCard, and Preceiro Atacadista. Managed by a multi-family administration, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2\.000 employees, 300 checkouts, and 35\.000 m² of sales area.
JOB RESPONSIBILITIES
Responsible for cash operations and customer service at the checkout counter, adhering to established protocols, rules, standards, and regulations; scanning/entering merchandise, collecting payments, performing cash withdrawals (cash drops), closing the register, and submitting end-of-shift financial reports.
ACTIVITIES TO BE PERFORMED
Ensure excellence in customer service at the checkout counter by following established protocols, rules, standards, and regulations; scanning/weighing products, consulting code tables, verifying product labels, checking weight on scales, confirming system accuracy, processing payments, verifying prior authorization for checks and recording required notes on the back, and authenticating cash payments;
Ensure cash withdrawals (cash drops) during shifts and proper register closure by counting cash, reconciling totals, signing reports, and delivering them to the Supervisor and/or depositing funds into a safe or 24-hour vault to prevent excessive exposed cash and ensure accountability;
Contribute to achieving goals of current promotional campaigns by offering available products and services, identifying missing items, and promptly notifying the Supervisor for corrective action;
Help reduce front-end losses by proactively minimizing bag waste, preventing theft, expediting returns of perishable items, etc.;
Maintain the workplace and equipment in optimal working and clean condition; request bags, receipt rolls, and other supplies as needed;
Assist with packing and preparing goods for home delivery when required, ensuring optimal packaging;
Support related tasks as needed, such as shelf stocking, checkout stand replenishment, pricing, expiry date verification, gift wrapping, etc.;
Requirements
**Education:** Completed elementary school
**Additional Information:**
100% in-person position
**Work Location:** R. Avenida Rio do Sul 244, Gravatá \- Navegantes \- SC
**Working Hours:** 13:00 / 16:00 / 18:00 / 22:20
**Benefits:**
Health Insurance
Dental Insurance
Pharmacy Benefits
Store Purchase Benefits
Life Insurance
* Position available for Persons with Disabilities (PCD)