RN - YOUNG APPRENTICE - MULTISKILL CUSTOMER SERVICE

Description

Job Summary: Multiskill customer service via chat, voice, email, and WhatsApp, providing empathetic and courteous guidance to ensure an excellent customer experience. Key Highlights: 1. Work in a dynamic and collaborative environment 2. Professional development and JUMP career plan 3. Focus on employee quality of life and well-being **Have you ever considered working in a dynamic place, within a collaborative environment characterized by constant transformation and growth?** **Join our team!** **\#JoinTP** **Responsibilities and Duties: Multiskill customer service delivered via chat, voice, email, and WhatsApp to support customers in resolving inquiries, offering empathetic and courteous guidance at all times to guarantee an outstanding service experience.** **Stipend:** R$1\.069,48 \+ Benefits **Working Hours:** 08:00 \- 21:00 **Schedule:** 5x2 (weekend days off) **Workload:** 6 hours per day **Work Mode:** In-person **Work Location:** São Gonçalo do Amarante/RN **What We Are Looking For (Requirements):** Must be at least 18 years old; Completed high school; Availability to work at the São Gonçalo do Amarante/RN facility; Proficiency in handling multiple screens simultaneously and good typing skills; **At TP, well-cared-for people build extraordinary results!** We are a market reference when it comes to benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an excellent place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: you can take your next step in just 3 months. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR – we recognize and reward your performance. * Meal voucher and food allowance. * Fuel allowance (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality of life and access to gym networks. * Health Plan including dependents – we care for those you love. * Daycare Assistance: up to the child's first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please also note that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—we wish you good luck!**