Receptionist

Description

Job Summary: Work as a receptionist at a condominium management company, providing administrative support and ensuring efficient and organized in-person and telephone service, with a focus on reception routines, call screening, and document handling. Key Highlights: 1. Friendly and appropriate guidance for visitors and customers 2. Administrative support and organization of reception routines 3. Document handling and professional communication **Role as a receptionist at a condominium management company, supporting the administrative team and ensuring efficient and organized service both in person and via telephone. Responsible for reception routines, demand screening, and document handling.** **Main Responsibilities:** * Greet visitors, condominium residents, and customers, ensuring friendly service and proper direction to the relevant department or staff member. * Answer telephone calls professionally, screen topics, and forward them to the appropriate departments or personnel. * Receive, verify, digitize, and register physical documents delivered to the company, ensuring correct routing according to internal procedures. * Record daily movements of courier bags, mail, and documents, keeping logs updated in spreadsheets and internal systems. * Report any issues arising at the reception desk to the immediate supervisor and assist in resolving ad-hoc situations. * Support administrative tasks related to the area as needed. **Requirements:** * Completed high school education. * Prior experience in in-person and telephone customer service, preferably in corporate environments or service-providing organizations. * Strong interpersonal communication skills, with the ability to express oneself clearly and courteously. * Proficiency with basic office tools, such as email, document scanning, spreadsheets, and cloud-based file organization. * Organized, agile, responsible, and professionally poised demeanor. * Ability to handle multiple tasks and simultaneous demands while maintaining focus and service quality. Employment Type: Full-time CLT Compensation: R$1,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance