Multitasking Attendant

Description

Job Summary: Citizen Experience is seeking a talented and communicative Multitasking Attendant to join an exceptional team, accelerating your career in an environment full of opportunities and challenges. Key Highlights: 1. Exceptional team that supports and collaborates creatively 2. Environment with opportunities to advance your career 3. Focus on constant challenges and professional development Citizen Experience is looking for a talented and outstanding **Multitasking Attendant** to join our team. If you possess customer service skills and a communicative personality, this could be the opportunity you've been waiting for! Here, we are part of an exceptional team where we look out for one another, support each other, respect one another, contribute collectively, motivate each other, and collaborate creatively (that’s where the best ideas emerge). If you’re considering advancing your career in an environment brimming with opportunities—where career acceleration means not only progressing in roles and responsibilities but also tackling constant challenges—don’t miss this opportunity! **Responsibilities and Duties** * Greeting and welcoming citizens; * Guiding users regarding services offered at the unit, including during contingency situations; * Document triage for service appointments, ticket distribution, and fee collection; * Supporting satisfaction index surveys, queue organization, and ticket callouts; * Monitoring service areas and reporting to management in cases of lost persons or children, inappropriate behavior, health issues, or conflicts; * Encouraging users to submit feedback, suggestions, or complaints; * Assisting with self-service kiosks and equipment; * Participating in internal and external events; **Requirements and Qualifications** * Completed High School education; * Basic Microsoft Office package proficiency. **Additional Information** **We offer a range of benefits, including:** Meal Allowance Lunch Voucher TotalPass Gym Partnership Zenklub Psychologist Partnership Dental Plan 'Fique Bem' Program (includes nutritionist, financial counseling, and psychologists) Medipreço Pharmacy Partnership Profit Sharing Program (PLR) Childcare Assistance Assistance for Children with Disabilities First-Degree Scholarship Incentive Birthday Day Off We are **CiX – Citizen Experience**, a govtech dedicated to transforming access to public services—making citizens’ lives easier through innovative solutions, enhanced technology, and greater efficiency. Our goal is to integrate physical and digital channels, delivering a seamless experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic work environment offering continuous learning opportunities and challenging projects, join our team! \#ForPeople