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Job Summary: Join a team that loves challenges and seeks autonomy at work, transforming restaurant customer service across Brazil with an innovative solution. Key Highlights: 1. Opportunity at a fast-growing startup 2. Be part of the digital customer service revolution in Brazil 3. Dynamic environment with cutting-edge technology Are you passionate about technology, seeking work autonomy, and eager to join a team that thrives on challenges? Then your place is at **Anota AI**! Here, you’ll have the opportunity to work in the dynamic environment of a fast-growing startup, helping transform restaurant customer service across Brazil with our innovative solution. **Why work at Anota AI?** **We are a platform specialized in virtual assistants for restaurants**, capable of serving customers on social media and in physical locations—answering questions, increasing customer loyalty, recommending dishes, and taking orders. Since 2018, we’ve received significant recognition: Selected by WOW, one of Brazil’s top startup accelerators. Participated in the Inovativa Brasil program, highlighted among the top 100 startups. * With our accelerated expansion, we seek talented and motivated individuals to help us build the future of digital customer service in Brazil. **Responsibilities and Duties – Customer Support (Helpdesk)** * Support user assistance and incident logging; * Help resolve questions regarding products and internal systems; * Collaborate with the team to ensure a positive customer experience. **Requirements and Qualifications** * Be between **18 and 22 years old**; * Available to work **6 hours per day, Monday through Friday**; * Currently **enrolled and attending school**, or have **completed high school**; * **Reside in São Paulo (SP)** – weekly in-person attendance required for the **Leapy course**; * Strong desire to learn and grow professionally; * Good communication skills and ability to work well in a team. **Additional Information** * Employment via CLT; * Meal voucher; * Birthday day off; Anota AI is a startup founded in late 2017, with the mission of bringing cutting-edge technology to all food delivery services in Brazil. In 2018, we were selected by WOW — one of Brazil’s top startup accelerators — for its acceleration program. We also participated in Brazil’s largest startup acceleration program — Inovativa Brasil — and were selected as one of the program’s top 100 startups. Additionally, Anota AI currently belongs to the Scale-Up Endeavor team in Rio Grande do Sul, which — alongside other companies — achieved 210% growth in 2020 alone. Anota AI operates in all Brazilian states, supporting the food-service industry in processing over 13 million orders/month, totaling a financial volume of R$90 million/month. We are driving the customer service revolution for the food-service market in Brazil — and you can be part of this story with us
