Customer Service Assistant

Description

Job Summary: Customer Service Assistant responsible for telephone and digital customer service, recording interactions, updating records, working with spreadsheets, and reimbursement processes. Key Highlights: 1. Telephone and digital (WhatsApp and email) customer service 2. Recording of service interactions and requests 3. Updating property and customer records Hello! My name is Rafaela, and I'm from Veloz RH. How are you? Position: Customer Service Assistant\| Available Location: RIO DO SUL \- Santa Catarina Salary: R$ 1\.891,02 Benefits: Meal Voucher: R$ 646,00 Transportation Voucher * Working Hours: Monday to Friday, from 08:00 to 18:00 Daily work schedule: 8 hours and 48 minutes Lunch break: 1 hour and 12 minutes Job Description Receptive telephone customer service; Digital customer service (WhatsApp and e\-mail); Recording completed service interactions and service requests; Updating property and customer records; Working with spreadsheets; Reimbursement processes for incorrectly paid amounts; Issuing payment slips. ✅ Requirements Completed High School education; Good communication skills; Teamwork ability. Minimum Education Level: High School (Secondary Education)