CALL-CENTER OPERATOR

Description

Job Summary: Professional responsible for managing schedules, confirming data with clients, verifying inconsistencies, reporting cancellations, and covering the PBX. Key Highlights: 1. Daily schedule management and updating 2. Communication with clients and reference UBS (Basic Health Units) 3. Ensuring appointment slot fulfillment and PBX coverage **Job Description:** ---------------------- * ]:pointer\-events\-auto scroll\-mt\-\[calc(var(\-header\-height)\+min(200px,max(70px,20svh)))]" tabindex\="\-1" dir\="auto" data\-turn\-id\="request\-694bc342\-deb8\-8330\-9e28\-6f83b0d0b1db\-3" data\-testid\="conversation\-turn\-98" data\-scroll\-anchor\="true" data\-turn\="assistant"\>Access and update the daily SIRESP schedule, confirming data and appointment times with clients. Verify information inconsistencies, contacting the reference UBS when necessary. Report cancellations and transfers to the system administrator, ensuring appointment slot fulfillment. Make calls for appointment time changes and cover PBX periods as required. **Essential Requirements:** ------------------------------ Commitment Discipline Technical Proficiency Entrepreneurship Flexibility Planning Productivity Professionalism Logical Reasoning Respect Patient/Client Satisfaction Upholding the historical legacy of Padre Albino Foundation Teamwork Transparency **Employment Type:** -------------------------- CLT **PCD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Health Insurance Dental Insurance Meal Allowance Transportation Allowance Life Insurance Total Pass **Work Location:** ---------------------- EMILIO CARLOS HOSPITAL