Full job description We are seeking a versatile, communicative, and agile professional to serve our customers—whether at the counter, at tables, or via digital channels (Delivery). Schedule: Thursday to Sunday: 5:00 PM \- 1:00 AM Friday and Saturday: 5:00 PM \- 2:00 AM \+ (1\) day off per week \+ (1\) Sunday per month Our mission is to deliver excellence—and it begins the moment an order is placed. If you are comfortable using systems, enjoy interacting with people, and can maintain organization even during peak hours, this position is for you. Key Responsibilities Delivery Order Management: Enter orders into the system with full attention to detail via phone/WhatsApp—quickly, courteously, and with strong problem-solving ability (e.g., special instructions, ingredient removal) to prevent kitchen errors. Cash Register Operations: Perform cash register opening and closing procedures, collect payments, and issue receipts. Workflow Organization: Organize delivery routes for motorcycle couriers and verify order dispatch (e.g., confirm pizzas are correct before departure). Operational Standards: Follow customer service scripts and organizational checklists; restock the refrigerator with beverages; keep the premises clean. Conflict Resolution: Handle complaints or delivery delays maturely and professionally, always striving to resolve issues in the customer’s favor. Employment Type: Full-time CLT Work Location: On-site Compensation: R$1\.900,00 \- R$2\.400,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
