Commercial Attendant

Description

Job Summary: We are seeking a Commercial Administrative Attendant to handle digital customer service, workflow organization, and quotation preparation, with a focus on process efficiency and accuracy. Key Highlights: 1. Digital customer service and commercial workflow organization. 2. Accurate quotation preparation and CRM data management. 3. Requires operational discipline, impeccable writing skills, and agility. **Commercial Administrative Attendant – WhatsApp and Quotations** We seek a disciplined, agile professional with excellent writing skills to handle digital customer service and quotation preparation. This role is not focused on direct sales but rather on executing commercial processes, organizing the customer service workflow, and generating quotations accurately and promptly. **Main Responsibilities:** * **Digital Customer Service:** Provide timely and standardized customer service via WhatsApp. * **Workflow Management:** Organize and manage customer service according to the company's established procedures. * **CRM and Data:** Record and update information in the system after each customer interaction. * **Calculations:** Prepare an average of 20 quotations per day, with high numerical accuracy. * **Organization:** Maintain customer classification using tags. * **Digital Presence:** Post daily updates on WhatsApp Status and Instagram Stories. **Work Schedule:** * **Monday to Friday:** 08:00–12:00 and 13:00–17:18. * (Weekends off). **Desired Profile:** * **Education:** Completed high school (a college degree is preferred but not required). * **Impeccable Writing Skills:** Mastery of grammar, clarity, and courtesy. * **Operational Discipline:** Ability to follow scripts and checklists. **Compensation and Benefits:** * **Base Salary:** BRL 1,912.00 + BRL 450 Benefit Card/Meal Allowance. * **Performance Bonus:** Variable, non-salary bonus contingent upon achieving the unit’s global targets. * **Benefits:** Meal Allowance BRL 450 + Transportation Allowance. **COMPLIANCE TEST AND EXCLUSIVE CHANNEL:** We value professionals who respect workflows and procedures. Therefore, please strictly adhere to the following: * **SOLE CHANNEL:** Submit resumes and ask questions exclusively via email (**diretoria@razor.ind.br**). * **WHATSAPP BLOCK:** Our WhatsApp is an **exclusive sales channel**. Candidates who use WhatsApp to submit resumes or inquire about this position will be **automatically disqualified** for violating the first instruction of the hiring process. Pay: BRL 1,912.00 – BRL 2,362.00 per month Benefits: * Meal Allowance * Transportation Allowance Education: * Completed High School (Mandatory) Work Location: On-site