Administrative Assistant - Collections

Description

Job Summary: The professional will contact beneficiaries to negotiate collection agreements, clarify doubts regarding delinquency and cancellations, and provide support via WhatsApp and telephone. Key Highlights: 1. Negotiation of collection agreements and clarification of doubts 2. Proactive and responsive customer service via WhatsApp and telephone 3. Experience in administrative and collection routines Responsibilities: Contact beneficiaries to negotiate collection agreements and clarify doubts related to delinquency and contract cancellations due to delinquency; Negotiate agreements for active and cancelled contracts; Provide proactive and/or responsive customer service via WhatsApp and telephone. Requirements: Completed high school; Technical education; Experience in administrative and proactive and/or responsive collection routines. Employment Type: Full-time, Permanent CLT Salary: R$1.670,00 - R$1.720,00 per month Benefits: * Meal allowance * Food allowance * Transportation allowance