SDR | Pre-Sales

Description

**Built by people who transform education** **All Arco positions are open to people with disabilities.** In the Pre-Sales team, you will join a strategic area focused on generating and qualifying opportunities that drive operational growth. Our goal is to enhance results through consultative outreach, process organization, and indicator tracking—making the funnel increasingly efficient and predictable. This role requires close collaboration with the sales team, ensuring a strategic handoff and directly contributing to improved performance. We seek a communicative, analytical, and goal-oriented individual capable of turning connections into real opportunities and helping build a high-impact commercial operation. **On a day-to-day basis, you will:** * Research and validate information about potential clients referred to you, and qualify these contacts; * Reach out to schools via email, LinkedIn, WhatsApp, and primarily phone calls; * Schedule meetings with target personas according to predefined SLAs; * Collaborate with the sales team to ensure a smooth handoff from lead referral to sales; * Measure and evaluate pre-sales metrics, including conversion rates, no-show rates, and performance across funnel stages. **To participate in our process, you must have:** * Completed or ongoing undergraduate degree; * Availability to work in a hybrid mode; * Strong oral and written communication skills; * Strong desire to learn and grow; * Organizational skills and solid process management abilities; * Familiarity with technology tools such as Excel, PowerPoint, email, Teams, and CRM; * Customer focus, **What you’ll find at Arco, beyond incredible people:** + Meal and/or food allowance + Health and dental insurance + Transportation allowance + Extended maternity and paternity leave + Childcare allowance + Health support: partnerships with Wellhub and Zenklub + Education incentives + Airfare discounts + Pet health insurance partnership + Access to Arco’s educational materials for employees’ children + Partnerships for MBA and postgraduate programs **\#MoreDiversity** We believe that in a diverse and inclusive environment, our **people will be happier, more engaged**, and have **greater chances of reaching their full potential**. Therefore, at Arco, we respect and value equal rights, recognize individual uniqueness, and believe that **all** people can contribute to our purpose. **\#JoinArco**