We are people who care for people. Each with unique characteristics, stories, and qualities, but all united by the same purpose: living fully. We are proud of our history, so we do our best today without failing to look toward tomorrow. If you value human dignity, integrity, customer focus, results excellence, sustainability, and innovative solutions in everything you do, come join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged professionals committed to delivering the best results, as well as great growth opportunities for you. Come see! **Responsibilities and duties** * Coordinate and monitor all fronts of the innovation pipeline (discovery, challenge definition, prototyping, testing, and validation). * Collaborate with business areas to identify problems, design customer journeys, conduct workshops, and define innovation hypotheses. * Facilitate co-creation sessions, design sprints, and research with internal and external users. * Lead interactions with startups and innovation hubs, promoting strategic connections. * Support administrative management of the area: partner registration, contracts, payments, and performance indicators. * Monitor success metrics of POCs (Proofs of Concept) and perform impact analyses. * Prepare executive reports, presentations, and narratives for communication with management and stakeholders. * Foster an internal culture of innovation by disseminating best practices, agile frameworks, and promoting intrapreneurship. * Act as focal point in key strategic projects such as AI, Omnichannel, Operational Efficiency, and Data & Analytics. **Requirements and qualifications** * Experience with Design Thinking and Service Design, including proficiency in tools such as customer journey maps, personas, blueprints, and similar; * Experience with agile and lean methodologies (Scrum, Kanban, Lean Startup, MVPs, OKRs, among others); * Knowledge in qualitative and quantitative research, using techniques such as interviews, surveys, desk research, and insight analysis; * Familiarity with innovation tools (Miro, Figma, Notion, Jira, Confluence or equivalent); * Experience in prototyping and usability testing, with expertise in wireframes, mockups, and A/B testing; * Ability to model businesses and validate POCs using Canvas, Business Case, and technical feasibility analyses; * Project management experience, with focus on schedules, KPIs, dashboards, and executive reports; * Knowledge of emerging technologies, including artificial intelligence, automation, analytics, APIs, and integrations with legacy systems. **Additional information** BENEFITS: * Meal allowance, according to collective agreement; * Transportation voucher; * Health insurance based on eligibility, location, and position; * Dental plan by adhesion; * Life insurance; * Funeral assistance; * Pregnancy program; * Educational partnerships with exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training – Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership with payroll deduction discount – Epharma; * Wellhub (well-being platform offering physical activities, mindfulness, and other services); * Educa Mais (personalized plans for undergraduate, postgraduate, mentoring, short courses, and language courses). * Sempre Bem Ouro + (platform providing free access to psychologists, nutritionists, and general practitioners via telemedicine); * Workplace gymnastics, depending on location; * Annual bonus. We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of **Rede de Farmácias Pague Menos and Extrafarma**, health and well-being are both origin and purpose. For us, promoting access to health means freedom and dignity. We are a Brazilian company, made by people passionate about people. We are present in all states of the country, which makes us naturally large and diverse! Our story began in 1981 when we opened our first store in Fortaleza-CE, and through **human dignity**, **results excellence**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became the second largest pharmacy chain in Brazil. Our business model is based on selling products and services focused on our customers' health and well-being. We operate in the specialty retail market, following the *drugstore* concept. We aim not only to be a pharmacy chain but also an **integrated health hub**. Thus, starting in 2016, we implemented Clinic Farma, a pharmaceutical consultation service where our customers receive individualized treatment follow-up in equipped and comfortable rooms. Today, we are more than 25,000 giants united by the same purpose: ensuring access to quality healthcare in Brazil so that more people can **live fully**. If you love serving others and are someone who cares for people, come be a Giant! Here, those who believe and work grow.