Job Summary: An optical sales professional responsible for serving customers, managing sales, performing registrations, and ensuring product quality and delivery. Key Highlights: 1. Optical product sales and customer service 2. Sales and target tracking 3. Service order and quality management Sell optical products (eyeglasses, contact lenses, and sunglasses); Serve customers according to the company's established standards, following the Sales Protocol steps; Monitor daily individual sales to ensure achievement of the monthly target; Track sales of Complete Eyeglasses (O.C.), ensuring completion of reports and achievement of targets (biweekly and monthly) via KPIs (Infoboard); Register customers in the system; Perform necessary measurements to ensure technically accurate optical sales; Process exchanges and returns (customer and system); Monitor service orders with the laboratory to guarantee on-time delivery as informed to the customer; Inspect service orders delivered by the laboratory against original orders (quality and condition verification), and deliver with the 'magical moment'; Generate and receive courier pouches; Minimum Education: High School (Secondary Education) * Product discounts * Dental care assistance * Medical assistance * Life insurance * Transportation allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
