Receptionist

Description

We are looking for a professional to work as a **Receptionist** at our ophthalmology clinic, responsible for patient care from the first contact through support during the examination workflow. We seek an organized, proactive individual with excellent communication skills who values welcoming and efficient service. **Main responsibilities** * In-person, telephone, and WhatsApp customer service * Scheduling and confirming appointments and examinations * Organizing the reception area and patient flow * Daily service control (check\-in and check\-out) * Assisting with cash closing and service verification * Sorting and sending reports/examination results to patients * Liaising with technical and medical staff **Requirements** * Completed high school education (college degree is a plus) * Experience in customer service (preferably in clinics or healthcare settings) * Basic computer skills (scheduling systems, Excel) * Strong verbal and written communication * Organizational skills and attention to detail **Advantages** * Experience in medical or ophthalmological clinics * Knowledge of health insurance plans * Familiarity with clinic management systems **What we offer** * Market-competitive salary * Transportation allowance * Meal/food voucher * Organized and professional work environment * Growth opportunities Employment type: Full-time, CLT permanent contract Compensation: R$2\.033,00 per month Benefits: * Health insurance * Transportation allowance Work location: On-site