TECHNICAL SUPPORT ASSISTANT - No experience required

Indeed

Company

Job typeFull-time

Workplace typeHybrid

Experience levelNo experience limit

Education levelNo degree limit

Description

A technology company serving the education sector is seeking a Technical Support Assistant in São Bernardo do Campo. **Responsibilities:** Provide customer service and technical support for platform usage. Deliver consultative support to customers using the CRM. Perform operational system configurations. Monitor support tickets and investigate reported issues. Assist in defining solutions for technical requests. Log all support interactions and procedures performed in the system. Previous roles such as Support Analyst, Technical Support Specialist, IT Assistant, or Help Desk Specialist may indicate alignment with some of the activities in this position. Completed technical education; no experience required **Compensation and Benefits:** * Salary: 2\.389,70 * Benefits disclosed during the interview stage. **Additional Information:** * Employment Type: Hybrid - Hybrid work model. * Candidates from Santo André, Diadema, São Caetano do Sul, or Mauá are also eligible for this position. * Duration: Full-time * Working Hours: Monday to Friday, business hours.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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