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TECHNICAL SUPPORT ASSISTANT - No experience required

Indeed

Company

Job typeFull-time
Workplace typeHybrid
Experience levelNo experience limit
Education levelNo degree limit

Description

A technology company serving the education sector is seeking a Technical Support Assistant in Caieiras. **Responsibilities:** Provide technical assistance and support to customers using the platform. Deliver consultative support to customers on CRM usage. Perform operational configurations within the system. Monitor support tickets and investigate reported issues. Assist in defining solutions for technical requests. Record all support interactions and procedures performed in the system. Previous roles such as Support Analyst, Technical Support Specialist, IT Assistant, or Help Desk Specialist may indicate alignment with some of the responsibilities of this position. Completed technical training; no prior experience required **Compensation and Benefits:** * Salary: 2\.389,70 * Benefits disclosed during the interview stage. **Additional Information:** * Employment Type: Hybrid \- Hybrid work model. * Candidates from Franco da Rocha, Francisco Morato, Cajamar, or Mairiporã are also eligible for this position. * Duration: Full-time * Working Hours: Monday to Friday, business hours.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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