Description
Job Summary:
E-commerce Assistant responsible for optimizing listings on Mercado Livre, managing post-sales processes, attending to customers, and organizing administrative routines.
Key Highlights:
1. Experience with Mercado Livre (listing registration and management)
2. Proficiency in Microsoft Office Suite, especially Excel
3. Proactive and responsible profile
**E\-commerce Assistant (Mercado Livre)**
Main Responsibilities:
\-Monitor performance metrics, customer purchase experience, and listing quality.
\-Update, correct, and optimize listings according to platform policies.
\-Manage return and post\-sales processes on Mercado Livre.
\-Monitor customer messages, complaints, and requests.
\-Organize registrations, spreadsheets, and operational controls.
\-Assist with e\-commerce administrative routines.
Requirements:
Experience with Mercado Livre (listing registration and management).
Proficiency in Microsoft Office Suite, especially Excel.
Strong organizational skills and attention to detail.
Punctuality and commitment.
Ability to work efficiently with processes and meet deadlines.
Strong written communication skills.
Proactive and responsible profile.
Preferred Qualifications:
Intermediate Excel knowledge (filters, formulas, and tables).
Work Location: On-site