Prospera Customers Specialist

Description

Prospera Customers Specialist Country: Brazil If you are eager to grow and continuously learn, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses prosper. Here, you can create the new, question and challenge the market. It means acting with urgency for both the present and the future—always delivering the best possible experience for our customers. It means being part of a global company that values diversity across all dimensions and embraces a horizontal organizational culture. At Santander, we uphold a culture of horizontality, structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customers Specialist, where you will be hired as a Specialist—the primary expert in your area. Your role here will include: Managing the portfolio and prospecting new micro and small entrepreneur clients; Conducting in-person visits to our clients; Identifying and acting on potential partnerships; Ensuring customer proximity and satisfaction; Preventive collections; Negotiating agreements; Controlling portfolio delinquency You’ll fit right in if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: Completed high school or technical education (a university degree is even better!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable compensation; Medical and dental assistance; Meal and food allowances; Life insurance; Childcare or babysitter allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized personal support program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So? Ready to answer the call? Prospera is Santander’s Microfinance platform, designed to support micro and small businesses in investing in their growth. We support our customers by providing access to financial education and guidance on responsible credit use. If this speaks to you, join Santander! ️ \#HereYourCallTransforms \#JoinSantander \#BecomeAProsperaSpecialist