B2C COMMERCIAL SUPERVISOR

Description

**Job Description** **Nice to meet you — we are Grupo Netway!** Here, we have a large team that makes everything happen! It is through the effort and dedication of each of our people that we have become a reference in what we do, united in pursuing our purpose: “Exceeding expectations by connecting people and organizations, breaking down barriers.” With a presence in over 40 cities across multiple Brazilian states, we deliver high-quality, stable connectivity, serving more than 70\.000 customers nationwide. Our connection goes beyond providing reliable internet. We operate our own fiber-optic route to São Paulo, ensuring superior performance when accessing websites and online games hosted in that region. We also offer Value-Added Services (VAS) aligned with our audience, such as: Max, Paramount\+, Globoplay, Telemedicine, among others. Our commitment extends beyond internet — we strive to provide well-being, convenience, and technological advancement for our customers. **Join Grupo Netway and leave your mark while making history!** **Responsibilities and Duties** SUPPORTING COMMERCIAL PLANNING: Supports the Executive Manager in executing B2B sales plans aligned with company goals. B2B PORTFOLIO OPERATIONAL MANAGEMENT: Monitors active corporate clients, ensuring strong relationships and identifying renewal and upsell opportunities. SUPPORTING NEW CLIENT PROSPECTING: Conducts initial prospecting of companies under supervision, presenting the provider’s services (fiber-optic internet, dedicated links, corporate solutions). SALES FUNNEL MONITORING: Assists in updating CRM systems, recording contacts, negotiations, and opportunity statuses. PARTICIPATION IN LOW-COMPLEXITY NEGOTIATIONS: Supports commercial meetings and presentations, providing technical and administrative assistance to the senior team. CONTROL AND REPORTING: Prepares B2B performance reports (lead, conversion, and churn metrics) for management review. INTERACTION WITH OTHER DEPARTMENTS: Collaborates with Operations, Technical Support, and Finance to ensure customer delivery aligns with commercial terms. TEAM TRAINING: Participates in training and mentoring of B2B sales representatives, supporting development of foundational team skills. COMMERCIAL COMPLIANCE: Ensures commercial practices comply with internal policies, standard contracts, and telecommunications sector regulations. **Requirements and Qualifications** Practical knowledge of the B2B sales process and sales funnel. Familiarity with CRM systems, commercial KPIs, and market analysis. Ability to support and organize regional commercial campaigns. Basic proficiency in consultative sales techniques. Prior experience in the telecommunications sector is a plus. Currently pursuing or completed undergraduate degree in Business Administration, Commercial Management, Marketing, or related fields. Complementary courses in sales techniques, corporate customer service, and telecom products are advantageous. **To join our team, the following are essential:** Proactivity: act autonomously and anticipate solutions; Attention to detail: deliver tasks with quality and precision; Customer focus: prioritize excellence in service; Willingness to learn: demonstrate interest in growth and development; Collaboration: possess team spirit and a positive attitude; Respect and courtesy: maintain ethical conduct toward all. **Why choose Grupo Netway?** Our culture is our DNA! It has sustained our success so far and will continue to be the foundation for our future. To ensure a complete and positive journey, we offer: Complimentary internet after 3 months of employment Life insurance Meal allowance Discounts on company products and services Ongoing training and professional development A collaborative and welcoming work environment Frequent feedback and personalized development plans Incentives for innovation and creativity **Employment Type:** CLT – On-site **Working Hours:** Monday to Friday: 8:00 AM to 6:00 PM (with a 2-hour break) Saturdays: 8:00 AM to 12:00 PM