Description
Job Summary:
Supervise administrative and collections routines, monitor and guide the team, control processes, and support management with reports.
Key Highlights:
1. Supervise administrative and collections routines of the branch
2. Support management in decision-making
3. Drive continuous improvement of processes
Supervise the branch's administrative and collections routines, ensuring organization, efficiency, and adherence to deadlines.
Monitor and guide the administrative team, assigning tasks, tracking performance, and promoting team development.
Control administrative, financial, and operational processes, ensuring compliance with internal policies and procedures.
Support management in decision-making through preparation of reports, key performance indicators, and results analysis.
Ensure cross-departmental integration, facilitating communication and information flow.
Drive continuous process improvement by identifying gaps, proposing solutions, and implementing best practices.
Ensure compliance with internal regulations, contracts, legal deadlines, and quality standards.