Description
Job Summary:
Professional responsible for identifying and offering financial products/services, prospecting customers, managing portfolios, delivering personalized service, and supporting management.
Key Highlights:
1. Identify and offer financial products and services
2. Prospect new customers and expand relationships
3. Provide personalized service and portfolio management
**Description and Responsibilities:**
**Working Hours:**
**Level:** Not Specified
**Employment Type:** Not Specified
* Identify business opportunities during interactions with current or potential customers;
* Offer products and services according to each customer's needs;
* Commercialize existing portfolio products and services, as well as perform other frontline service-related tasks;
* Prospect new customers and new business opportunities beneficial to the cooperative, its customers, and the community;
* Manage the customer portfolio under your responsibility;
* Support the branch manager in process execution;
* Deliver personalized, high-quality service to customers in your portfolio;
* Expand customer engagement with the branch by seeking business opportunities aligned with each cooperative member's profile;
* Provide documentation for internal and external audit review upon request;
* Conduct collection activities for delinquent accounts;
* Assist customers in regularizing their outstanding debts;
* Formalize approved debt restructuring proposals;
* Support management with information on overdue amounts eligible for legal action, per Internal Policy.
**Requirements:**
Requirements:
Education: Bachelor's degree preferred; fields include Administration, Economics, Accounting, or related disciplines.
Preferred Qualification: CPA or C\-Pro R certification
Mandatory: CNH (Brazilian National Driver's License)
Technical Knowledge:
* Computer skills (Microsoft Office Suite: Word, PowerPoint, Excel, Outlook)
* Financial institutions and financial cooperatives
* Financial products and services
* Sales techniques
* Negotiation
* Financial mathematics
**Benefits:**
No benefits specified