Internal Sales Representative

Description

Job Summary: An operational sales professional responsible for customer service, prospecting, negotiation, follow-up, and customer retention, working with sales targets and KPIs. Key Highlights: 1. Focus on sales and customer relationship 2. Working with sales targets and KPIs 3. Collaboration with marketing and post-sales teams **Description and Responsibilities:** **Schedule:** 44 hours per week **Level:** Operational **Employment Type:** Permanent – CLT Activities to be performed * Provide in-person, telephone, and WhatsApp customer service; * Prospect new customers through proactive outreach; * Present company services and benefits; * Conduct negotiations and close sales; * Follow up with interested customers (follow\-up); * Enter customer service and sales information into the system; * Work with sales targets and KPIs; * Participate in sales campaigns and initiatives; * Support the organization of customer service workflows; * Maintain customer relationships to foster loyalty; * Attend sales training sessions and alignment meetings. ?? How you will interact and make an impact Collaborate with marketing and post\-sales teams to align strategies and enhance customer experience. Provide market and competitor feedback to optimize sales processes. Develop long-term relationships that promote the company’s sustainable growth. Participate in strategic meetings to define sales targets and monitor results. **Requirements:** ? Job Requirements Completed high school education; Strong verbal and written communication skills; Proficiency in public-facing customer service; Sales-oriented profile with a results focus; Ability to work effectively with targets; Basic computer literacy; Organizational skills and commitment to routine and processes; Proactivity and dynamism; Ability to work well in a team; Availability for training sessions and sales campaigns. ? Preferred Qualifications Experience in internal sales; Experience in telemarketing or commercial customer service; Knowledge of WhatsApp-based customer service; Experience working with sales targets and KPIs; Strong negotiation and sales closing skills. **Benefits:** Fuel allowance, Commissions, Meal voucher