BRA Prospera Customer Specialist

Description

BRA Prospera Customer Specialist Country: Brazil If you have the desire to grow and keep learning, and are passionate about interacting with people, this could be your place! Santander is a growing ecosystem with the purpose of contributing to the prosperity of people and businesses. Here, you can create the new, question and challenge the market. It means having the urgency of both now and the future aligned to always serve customers in the best possible way. It means being part of a global company that values diversity in all its dimensions and embraces a horizontal organizational culture. At Santander, we embrace a horizontal culture organized around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customer Specialist, where you will be hired as a Specialist—the primary expert in your area. Your role here will be: Managing client portfolios and prospecting new micro and small entrepreneurs; Conducting in-person visits to our clients; Identifying and acting on potential partnerships; Ensuring customer proximity and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency You’ll fit right in if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate as a team Speak Up – I communicate openly For this role, we value: Completed high school or technical education (a university degree is even better!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a plus. If this resonates with you, join Santander! \# BENEFITS Variable compensation; Medical and dental assistance; Meal and food allowance; Life insurance; Childcare or babysitter allowance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized personal support program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So? Ready to ignite? Prospera is Santander’s Microfinance platform, designed to support micro and small businesses in investing in their growth. We support our customers with access to financial education and guidance on responsible credit usage. If this resonates with you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeAProsperaSpark