Assistant Manager

Description

Job Summary: We are seeking an Assistant Manager to support the operational management of a food store, with a focus on results, service excellence, and team development. Key Highlights: 1. Operational unit management support 2. Focus on service excellence and team development 3. Leadership and team development **Assistant Manager – Food Store (Shopping Portal Sul) \- Goiânia** We are looking for an Assistant Manager to support the unit’s operational management, contributing to achieving business results, service excellence, and team development. **Main Responsibilities** * Assist the manager in administering the store’s daily operations; * Monitor and guide the team regarding service standards, quality, and productivity; * Support the preparation and monitoring of work schedules; * Perform cash register opening and closing, and store opening and closing as needed; * Monitor sales indicators, targets, and team performance; * Ensure store organization, cleanliness, and presentation; * Monitor inventory control, goods receipt, and storage; * Assist in product verification, expiry date checks, and compliance with food safety regulations; * Support recruitment, onboarding, and training processes for staff; * Handle incident resolution and customer service, aiming for excellence in the consumer experience; * Ensure compliance with company policies, procedures, and internal regulations. **Requirements** * Completed high school education; * Experience leading teams in the food, retail, or customer service sectors; * Knowledge of inventory control, cash handling, people management, administrative routines, and HR practices; * Availability to work on shopping center shifts, including weekends and holidays (afternoon and night); * Strong communication skills, organizational ability, and capacity to work under pressure. **Desired Competencies** * Leadership and team development; * Proactivity and sense of responsibility; * Results orientation; * Agility in decision-making; * Organization and planning; * Excellent interpersonal skills; * Customer service and satisfaction orientation. **Advantages** * Prior experience in food operations within shopping centers; * Knowledge of performance indicators and operational management; * Courses in leadership, customer service, or business management. **Work Schedule** \- 6x1 with one fixed weekly day off and Sunday off per labor legislation **Salary** \- BRL 2050.00 \+ cash handling allowance (9.5%) **Benefits:**\* * Meal Allowance: Average BRL 625.00 * Transportation Allowance * Dental Plan * Welhulb * Birthday Leave **\+ Benefits after probation period:** * Telemedicine * Health Insurance (affordable consultation and examination fees \- TEM SAÚDE) * Mental Health Program (12 free therapy sessions \- annual) Compensation: BRL 2,000.00 \- BRL 2,300.00 per month Benefits: * Dental Assistance * Transportation Allowance Work Location: On-site