Back Office Assistant

Description

Job Summary: We are seeking a Back Office Assistant to support administrative, commercial, and operational routines, ensuring strong customer relationships and internal organization. Key Highlights: 1. Fundamental support in customer relationship management and internal organization. 2. Opportunity in a dynamic environment with direct customer interaction. 3. Focus on saving lives through prevention at a leading occupational safety company. Position: Back Office Assistant **Location:** Av. Palmeira Imperial, 225 – Bosque dos Buritis, Uberlândia/MG **Work Mode:** On-site About Cia do Treinamento We are Brazil's largest occupational safety company, with over 15 years of history, nationwide presence, and a clear purpose: protecting lives and ensuring safer workplaces. We provide specialized consulting services in Occupational Safety and Health (OSH) and environmental consulting, with expertise in fuel stations and companies across various sectors. Our services range from training and technical report preparation to occupational assessments, leak testing, and solutions that promote compliance, efficiency, and safety for our clients. About the Opportunity We are looking for a **Back Office Assistant** to join our team and support the company’s administrative, commercial, and operational routines. This person will play a vital role in managing relationships with our clients, implementing the Whistleblower Channel, supporting billing processes, organizing documents, and tracking internal requests—contributing to high-quality, agile, and well-organized operations. Day-to-day responsibilities include: * Implementing the Whistleblower Channel at client companies, configuring the platform and guiding responsible personnel on its use; * Monitoring reported incidents, providing clients with case-handling support, action plan development, and feedback—collaborating with the Human Resources team as needed; * Processing service and product invoicing by verifying documents, purchase orders, and contracts to ensure accurate billing; * Issuing Technical Responsibility Statements (ART), organizing route orders, and supporting logistics for technical teams; * Reviewing quotations, entering sales into the system, converting approved proposals into orders, and making necessary adjustments; * Registering e-learning trainings, providing operational support to the commercial department, and assisting with other back office administrative tasks. What We Expect From You * Strong organizational skills and attention to detail; * Effective communication and customer service aptitude; * Proficiency in Microsoft Office and administrative routines; * Proactivity, commitment, and eagerness to learn; * Ability to collaborate effectively and manage diverse tasks. Working Hours Monday to Friday – **8:00 AM to 5:48 PM** (with 1-hour lunch break). Compensation and Benefits * **Salary:** R$ 1.914,00; * **Meal Allowance:** R$ 643.50 (with 20% employee contribution); * **Transportation Allowance:** Provided as needed; * Life insurance; * Partner benefits: Clube Tangará, SESC, and Iso Olhos; * Fresh coffee every day ☕; * Cozy rest area to recharge your energy. Why Join Cia? Here, every employee is a key piece in building a greater purpose: saving lives through prevention. If you thrive in a dynamic, organized environment with direct customer interaction and opportunities for learning and growth, this position is for you! **\#JoinCIA and grow with us!** Payment: R$1.914,00 per month Benefits: * Meal Allowance * Transportation Allowance Work Location: On-site